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Welcome home.

Everything you need to manage your residence, available anytime, from anywhere.

Resident Portal

Your home, at your fingertips.

Pay rent, submit service requests, review your lease, and message our team, all in one secure place.

Resident Services

Designed to make life easier.

01

Online Payments

Pay by bank transfer or card, and set up autopay so rent is one less thing to think about.

02

Service Requests

Submit requests 24/7 with photos. Our team responds promptly and follows through to completion.

03

Lease & Documents

Access your lease and important documents securely whenever you need them.

04

Direct Communication

Message our team through the portal or at support@stellarestatesgroup.com. We're here to help.

In an emergency

For a gas odor, fire, flooding, or any situation that threatens safety, leave the home if necessary and call 911 or your utility provider first. Then notify Stellar Estates through the resident portal as soon as it is safe to do so.

Moving In & Out

Smooth transitions.

Moving in. Your home will be professionally cleaned and prepared, and we'll schedule a personal walk-through to review the residence together and document its condition.

Moving out. Provide notice as outlined in your lease. We'll share a move-out checklist and schedule a final walk-through, and your security deposit will be handled in accordance with Pennsylvania law.

Bright living room
Resident Questions

Here to help.

How do I pay rent?

Log in to the resident portal to pay by bank transfer or card and to set up automatic payments.

How do I submit a service request?

Submit requests any time through the resident portal. Include a description and photos so our team can respond efficiently.

What counts as an emergency?

Emergencies include gas odors, fire, flooding or active leaks, sewage backups, loss of heat in freezing weather, and anything that threatens safety. Call 911 or your utility provider first, then notify us through the portal.

Do I need renters insurance?

Renters insurance protects your belongings and liability and is strongly recommended. Please review your lease for any specific requirements.

How do I give notice to move out?

Refer to your lease for the required notice period, then submit notice through the resident portal or by email. We will follow up with move-out guidance.